Options that might work for you:
Mobile Crisis Outreach Team
Mobile crisis outreach teams are available 24 hours a day, 7 days a week, 365 days a year. They come in an unmarked vehicle to protect your privacy. Call 988 to get help from a mobile crisis outreach team.
These services are free to everyone in Utah, no matter where you live. You don't need proof of citizenship, insurance, or a social security number to get help.
We can send a specially trained mobile crisis outreach team if the situation or concern involves a child. These teams have more experience and training to help kids and parents going through a challenging situation.
What does a mobile crisis outreach team do?
- Make sure you and others are safe right now.
- Provide a crisis assessment. This tells you what kind of help you or others may need.
- Create a safety plan in case of another crisis or challenge.
- Connect you to other helpful resources.
Yes. Mobile crisis outreach teams are available in every county in Utah. They can come help you no matter where you live. They are available 24 hours a day, 7 days a week, 365 days a year. It may take them a little longer if you live in a rural area, but they will still come.
It depends where you are. We will send the first available team to meet you. Mobile crisis outreach teams are assigned to help a specific county. It can take a little longer if you live in a rural part of the state. Call 911 or go to the emergency room if you or someone else is in danger or need immediate help that can't wait for a mobile crisis outreach team to get there.
Our crisis workers at 988 are experts at providing help and support to people in crisis. That means it is rare that a trained crisis worker needs to call emergency services like 911 for help. Our goal is to make sure you get the right help at the right time.
Sometimes people don't ask for help because they worry police or law enforcement will be called, and worry they or someone else will go to jail. We do everything we can to keep you safe and help you work through the situation over the phone, text, or chat. If that isn't enough, we can send a mobile crisis outreach team to help. We only work with law enforcement when there's nothing else we can do to keep you or others safe. It is rare for police or law enforcement to become involved when someone calls 988. This year, only 1.5% of calls to 988 in Utah needed help from law enforcement.
Yes. Mobile crisis outreach teams and all other crisis services in Utah have access to interpreters.
No. A mobile crisis response team can meet anywhere in Utah.
Not usually. Our goal is to help you avoid going to the emergency room, unless you need to. That is one of the benefits of these types of services. Emergency room visits can be expensive, have long wait times, and they see patients with many different needs. That means emergency rooms may need to see patients who have other medical needs, like accidents or serious medical conditions before they see patients with needs related to emotional, mental health, or substance use. Emergency rooms also may not have mental health professionals working all the time.
Helping people with challenges related to emotional, mental health, or substance use is all we do. That means we have the ability to bring the experts and services to you—for free.
988 crisis workers can help you find ongoing help and support. Many different types of medical providers can provide mental health services. You can also go to your normal medical provider for help, medications, referral to a specialist, or psych admission.
Mobile crisis outreach teams or MCOTs are teams of mental and behavioral health professionals, peer support specialists, and certified crisis workers specially trained to help people in a crisis. They can also bring in psychiatrists or other advanced skilled healthcare providers to help if needed.
In Utah, these teams are usually staffed by professionals at a local mental health authority. These agencies provide mental health, substance use, and behavioral health services in their communities. There are 13 local mental health authorities in Utah, each provides services to a specific county or counties. You can find the local mental health and local substance use authority for your county here.
No. You can ask for a mobile crisis outreach team to come meet you if it would be more helpful to you than talking on the phone or texting with a 988 crisis worker.
Yes. You can go to your normal medical provider for help, medications, referral to a specialist, or psych admission.
No. The mobile crisis outreach team is free.
Sometimes, the local mental health authority may bill Medicaid or your health insurance company for these services. However, you will never receive a bill for using a mobile crisis outreach team. You will never be asked to pay anything for using a mobile crisis outreach team.
Some law enforcement officers receive special training through the A crisis intervention team (CIT) program. They are trained to respond to a mental health or behavioral health crisis and help people find resources in their community. Not all law enforcement officers are trained in the CIT program and CIT officers may not be available everywhere in the state.
Find youth stabilization services near you
It can be hard to know if your child's thoughts and behaviors are normal for their age—or a sign of something more serious. Your family may also need help for several weeks after your child has an emotional or behavioral health challenge. The mobile crisis outreach team can help connect you with youth stabilization services. Youth stabilization services are free, weekly visits from mental health professionals for several weeks. These visits can be at home or virtually. We'll work with you to keep your child and family as safe as possible in your own home.
Youth stabilization facilities are available in the next counties in Utah:
- Box Elder
- Cache
- Rich
- Weber
- Morgan
- Davis
- Salt Lake
- Utah
- Juab
- Sanpete
- Carbon
- Millard
- Sevier
- Emery
- Grand
- Beaver
- Piute
- Wayne
- Iron
- Garfield
- Washington
- Kane
Youth stabilization services can be helpful if your child:
- Threatens to hurt themself or others
- Is verbally or physically aggressive
- Uses substances
- Destroys or steals property
- Is withdrawn from friends or peers
- Has difficulty in school
- Experiences depression or anxiety
- Bullies or is bullied
- Often runs away
- Has severe changes in mood
- Is experiencing grief or loss
- Self-harms (cutting, suicide attempts)
- May have experienced or witnessed trauma
The services are free, but may not be available in every county. These services can be a good option if you can't find a family therapist right away. A trained mental health professional will visit your family 2 or 3 times each week for 6 to 8 weeks. We can also do visits virtually. You don't need proof of citizenship, insurance, or a social security number to get help.
Youth stabilization services can help your family:
- Learn how to communicate and interact with each other in a more healthy way.
- Create plans to prepare for and prevent future challenges.
- Find resources and support.
Sometimes, the local mental health authority or medical professional may bill Medicaid or your health insurance company for these services. However, you will never receive a bill for these services. You will never be asked to pay anything for using youth stabilization services. You don't need to be a current patient or have certain types of insurance to receive these services.
Yes. Youth stabilization services and all other crisis services in Utah have access to the language line. The language line has translators in135 languages.
When a mobile crisis outreach team comes to help your child, they will also give you the phone number for your local youth stabilization services to help your family for the next several weeks. However, they don't set up the appointment for you. You will need to call to set up the appointment with youth stabilization services.
You can get these services at your home 2 to 3 times a week, for 6 to 8 weeks. Virtual appointments are also available. You don't need proof of citizenship, insurance, or a social security number to get help.
Yes. There are many providers throughout the state who can continue to help your family. However, there is a cost for these services. The youth stabilization team working with you can help you find the right care for your family. You can also call your health insurance company to find out which providers in your area your insurance covers. Your local mental health and substance use authority can continue to provide services if you have Medicaid, don't have health insurance, or can't afford the cost of another provider.
Yes. Youth stabilization services and all other crisis services in Utah have access to the language line. The language line has translators in135 languages.
988 crisis workers can help you find ongoing help and support. Many different types of medical providers can provide mental health services. Talking to your regular care provider is part of everyone's safety plan. You can go to your normal medical provider for help, medications, referral to a specialist, or psych admission.
Most youth stabilization services are provided by trained professionals from your local mental health and substance use authority. However, in some counties these services are provided by local medical professionals. They will come to your home 2 to 3 times a week, for 6 to 8 weeks. Virtual appointments are also available. You don't need proof of citizenship, insurance, or a social security number to get help.
You don't need to be a current patient or have certain types of insurance to receive these services if they are provided by a local medical professional or health system, like Intermountain Health.
Yes. Talking to your regular care provider is part of everyone's safety plan. You can go to your normal medical provider for help, medications, referral to a specialist, or admission to a behavior health unit.
